Check your TAP card’s expiration date
Reusable TAP cards last a long time, but they do expire eventually. Make sure you check your cards expiration date at any of these convenient locations. Applies to all Regular Fare blue TAP cards, Reduced Fare orange cards (Senior/Disabled/Medicare, Student K-12, College/Vocational), and TAP Visa Ready Cards.
1. At a fare box
Press the button at the top right of the fare box, tap your card on the TAP target and then ask the bus operator to tell you the time left on your card and pass.
2. At a TAP vending machine
Hold your TAP card up to the TAP target. You’ll see your card status on the screen.
3. At a rail station turnstile or station validator
Each time you tap your card on the TAP target, you’ll see your card status on the screen.
4. At a pass sales outlet
Ask your vendor to scan your TAP card on their pass sales device to check its status.
If your card has expired, buy a new TAP card for $1 at TAP vending machines or for $2 at pass sales outlets. You can transfer your balance to your new card by calling 866.TAPTOGO (866.827.8646). At this time we only offer online renewals for student K-12 and Senior/Disabled/Medicare riders.